FAQ

Is your website secure?

Yes, our website is secure. We utilize Shopify's platform, which is designed with the highest standards of security in mind. All transactions on our website are processed using SSL encryption, ensuring that your personal and financial information remains safe and private. Your security and trust are of utmost importance to us, and we take every precaution to protect your information

Do you store my credit card information?

No, we do not store your credit card information. Our website processes payments through a secured third-party payment gateway which handles all credit card transactions. They utilize advanced encryption and security measures to ensure your information is protected. This means your credit card details are never visible to us, and they are not stored on our servers. Your safety and privacy are paramount to us.

Is your stuff really made in America?

100%

Our jeans are grown, sewn, designed and built right here in America. Every company in our supply chain team is an American company, and every piece of our jeans is made in America - from the cotton to the zippers and right down to the tags and labels. From cotton see to denim jean, we use American manufacturing, American quality. Everything on our site, including our shirts, caps and other apparel are 100% MADE IN USA.

How do I know my product fit?

Patriot Jeans Product Fit Guide

At PJCO, we understand that finding the perfect fit is paramount when selecting a pair of jeans. Our jeans are designed with precision and comfort in mind. Here's what you need to know:

True to Size:

  • Fit Consistency: Our jeans are crafted to provide a true-to-size fit. They are designed to mirror the fit of your previously cherished pair of 100% cotton jeans, giving you that familiar comfort. This may be slightly different than 'jeans' that have spandex or other stretchy materials; when in doubt, size up.

Semi-Custom Sizing:

  • Variety: With our semi-custom sizing option, we offer a broad range of waist and inseam measurements. This ensures that you'll find a fit tailored to your unique body shape, allowing you to look and feel your best.

Size Recommendations:

  • In-Between Sizes: If you find yourself uncertain or in between two sizes, we suggest opting for the larger size. This will provide a more comfortable fit, and you can always make minor adjustments if necessary.

Our goal is to ensure that when you slide into a pair of Patriot Jeans, you experience an unparalleled blend of style and comfort. If you have any questions or need guidance regarding sizing, don't hesitate to reach out to our dedicated customer service team.

What is Fit Assurance?

Fit Assurance is your peace of mind that if the jeans do not fit to your liking, we'll gladly exchange them at no cost to you - and we'll cover the cost of shipping both ways. The exchange is covered in more detail in our return policy.

What is your return policy?

Shipping & Exchange/Refund Policy

At PJCO, we strive to ensure that our customers are satisfied with their purchase. Please carefully review our policies below:

Exchange/Refund Eligibility:

  1. Time Frame: Customers have 7 days from the date of purchase to request an exchange or refund.
  2. Condition: The jeans must not have been washed or worn, and all original tags shall be attached.
  3. Original Packaging: Please ensure that the jeans are returned in their original box.
  4. Approval: Before returning, contact PJCO regarding the issue to obtain an approved request.

How to Initiate a Return:

  1. Reach out to our customer service team within 7 days of your purchase, detailing the issue.
  2. Upon approval, securely pack the jeans in the original box, and send them back.
  3. Once we receive the jeans and verify their condition, we'll process the exchange or refund based on your preference.

We value our customers and aim to make the shopping experience seamless. If you have any further questions about our policies or require clarification, please don't hesitate to get in touch.

How do I care for my product?

Patriot Jeans Product Care Guide

At PJCO, we take pride in the quality of our Patriot Jeans. To ensure they maintain their premium look and feel, it's crucial to care for them appropriately. Here's how you can prolong the life and appearance of your jeans:

Washing Instructions:

  1. Frequency: We advise washing your Patriot Jeans only when absolutely necessary. Over-washing can reduce their lifespan and affect their look.
  2. Temperature: Always wash in cold water. Cold water helps in maintaining the color and fabric integrity.
  3. Detergent: Opt for mild detergents. Harsh chemicals can damage the denim and fade the color.

Drying Instructions:

  1. Air Dry: For optimal longevity, lay your jeans flat to air dry. This method helps in retaining the fabric's shape and reduces potential shrinking.
  2. Tumble Dry: If you're in a hurry, tumble drying on low is acceptable. However, be aware that this method can age your jeans more quickly, leading to potential fading and wear.

Other Care Instructions:

  1. Bleaching: Do not bleach your jeans. Bleaching can weaken the denim fibers and drastically alter the color.
  2. Ironing: There's no need to iron Patriot Jeans. If you must, ensure it's on a low setting, but it's preferable to avoid it altogether.

By following these care guidelines, you can enjoy your Patriot Jeans for many years, ensuring they remain as captivating as the day you first wore them.

How can I contact Patriot Jean Co?

You can drop us a line here

How can my company become a supplier to Patriot Jean Co?

If you are an American company and produce in America, we'd love to chat with you. Start the discussion by dropping us a line here

  • GIVE BACK

    We employ American patriots, we serve the local community, and we give back 10% of all profits to patriots in need through the Be a Patriot Foundation (coming in 2024)

  • GIVE RESPECT

    We respect our teammates, our suppliers, our customers, and our fellow patriots; we respect our country, our flag, and our freedoms.

  • GO BE GREAT

    We are fiercely patriotic, relentlessly pursuing our vision, and disciplined in our approach.