Refund policy

Shipping & Exchange/Refund Policy

At PJCO, we want you to love your American-made denim jeans. If something isn't right, here's how we handle it:

Exchange/Refund Eligibility:

1. Time Frame: Customers have 14 days from the date of delivery to request an exchange or refund.
2. Condition: The jeans must be unwashed and unworn, with all original tags attached.
3. Packaging: Please return items in their original PJCO box, which protects them in transit.
4. Approval: Contact us before sending anything back so we can approve your request.
5. Refunds: Once we receive and inspect your return, we'll issue your refund to your original payment method within 5-7 business days. Exchanges depend on available stock.

How to Initiate a Return:

1. Email customerservice@patriotjeanco.com within 14 days of delivery with your order number and the reason for your return.
2. Once approved, securely pack the jeans in the original box, and ship them back.
3. Once we receive the items and verify their condition, we'll process the exchange or refund.

Questions? Email customerservice@patriotjeanco.com. We read every message.